 |
Outsourcing Services
According to Dataquest (San Jose, California), by the year 2002, $123 billion will be spent on outsourcing by firms worldwide-a 146% increase in just 5 years. Faced with escalating costs, insufficient personnel resources, high attrition, dependency on critical individuals, and client/user dissatisfaction, many organizations are experiencing some of the dilemmas encountered in the development, maintenance and support of their offline/online media departments and IT requirements.
xsorbit offers off-site services for multiple platforms including: web development, multi media and creative design services. Whether it be enhancement, new development, other services, or all of the above, xsorbit provides the agreed upon service, so that our clients can focus on other business concerns and strategic projects. It's not just about cutting cost; it's also about adding value.
The Benefits
By using xsorbit's outsourcing services, clients realize such benefits as reduced costs, improved employee morale, and decreased dependency on specific individuals without compromising quality or function. Outsourcing with xsorbit also allows our clients to focus on their core competencies that differentiate them from their competitors. xsorbit manages non-essential, routine operations, freeing up our clients' resources. The xsorbit Outsourcing Methodology and proven project management techniques assure our clients that the outsourced operations are properly managed, so that they may focus on more strategic efforts.
Analysis
After a thorough and structured analysis of the client's needs, an Outsourcing Report is delivered to the client, summarizing the findings and recommendations, maintenance definitions, transition and implementation schedules. It also includes an Outsourcing Services Agreement, defining the scope, priorities, support workload, and other specifics related to xsorbit's service coverage commitment.
Transition
During this initial phase, maintenance and support functions are passed from the client to xsorbit in a predefined and systematic manner. Working with the client to acquire necessary technical and business insights, xsorbit identifies high-priority improvement issues, establishes the necessary and agreed-upon operational environment, and relieves the client of its maintenance and support responsibilities without disrupting the client's daily activities.
Implementation
The maintenance and support functions, as defined in the Outsourcing Services Agreement, are carried out during this phase. Throughout this process, xsorbit cross-trains its employees, giving them additional opportunities to enhance their skills, while providing the client additional stability.
Quality Assurance
Throughout all phases of the outsourcing process, xsorbit follows stringent quality assurance standards and proven management and control practices. Random Quality Audits are performed to help ensure total customer satisfaction.
View Outsourcing Diagram
|
|
:: Newsletter
Click here to receive the latest news and specials from xsorbit.
:: Contact Us
If you are interested in becoming a client Click here
:: xsorbit Group
Web Development
xsorbit creates world-class, cutting-edge and innovative Web-based solutions. We help clients bring the right combination... more
Multi Media
xsorbit's multi media division was formed in 1998 - a partnership built on decades of combined creative and technical experience... more
Printing Services
xsorbit services small businesses to fortune 500 companies in the United States and beyond. Our success is based on... more
Promotional Products
Xsorbit provides innovative promotional products at affordable prices. As a provider of sales tools, our goal is to help you attract more customers! We offer... more
:: What our Clients Say
FatFile
xsorbit did great work on this project and solved every issue that came up during this complicated project. I can highly recommend xsorbit to anyone.
Zodi
The team at xsorbit is GREAT! Communication has been very easy with prompt replies. Changes have been hassle free, and the improvements they did with our existing web site has been incredible. I look forward to working with xsorbit on all our future web needs. Thank You!
Mississippi Trips
xsorbit does a professional job - and receive my referral endorsement (not given easily). I will continue to work with them on this and other projects.
SonnyBlack
xsorbit was a dream. They made the process easy and alleviated any fears I had. The project came out great and I plan on doing all my future work with them. Do yourself a favor and try them today. Thanks guys for a great job! I look forward to working with you in the future.
Email sales to get contact emails of clients above
More Testimonials Click here |
